Frequently, the press of unexpected maintenance events presents the need for “an extra hand” or “an extra eye”. While we can provide that kind of support, we can also provide a level of support that goes well beyond those simple expectations.
At the same time we are providing “the extra hand” or “the extra eye”, we can do so while providing a level of expertise in the areas of reliability management and maintenance excellence that is second to none. In doing so, we can help identify opportunities both within the current situation and in future situations that may be harvested by taking the appropriate action in a timely manner.
Day-to-day maintenance support means fitting in and doing whatever is needed. Identification of long-term opportunities requires asking the questions, “Why was that support needed? Was it something that is a chronic need? Or is it a once in a lifetime issue?” While you don’t hire help to second-guess your every request, you should know if there is a long-term need that is going unfilled.
It is important to have resources available who have “been there and done that” without having to remind your personnel of that fact at every turn. You need knowledgeable help without having to listen to all the endless war stories.